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Policies

At Kaldees.com, transparency and customer satisfaction are our top priorities. We’ve created dedicated pages for all our key policies to ensure you have easy access to the information you need.

Our Policies Include:

Privacy Policy: Learn how we collect, use, and protect your personal information.
Shipping & Delivery Policy: Find details about our shipping times, costs, and delivery process.
Return Policy: Understand our terms for returns, refunds, and exchanges.
Terms and Conditions: Review the terms that govern your use of our website and services.

Where to Find Them?

Simply visit the specific policy page by name for detailed information. Each page is designed to answer your questions and provide clarity on how we operate.

Need Assistance?

If you have any questions or need further clarification, our Customer Support team is here to help!

Effective Date: 15th Novemeber 2024 Welcome to Kaldees Ltd. (“we,” “our,” or “us”). By accessing and using our website, www.kaldees.com (the “Website”), you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our Website. These Terms govern your use of our Website, the purchase of products, and any services we provide. 1. General Terms Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use our Website and make purchases. Updates to Terms: We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Website. Continued use of the Website constitutes your acceptance of any updated Terms. 2. Use of the Website Accuracy of Information: We strive to provide accurate and up-to-date information on our Website. However, we do not guarantee the accuracy, completeness, or reliability of any information, product descriptions, or pricing. Prohibited Conduct: You agree not to: Use the Website for any unlawful or fraudulent activity. Disrupt or interfere with the Website’s functionality. Use automated tools (e.g., bots, crawlers) to access or collect data from the Website without our permission. 3. Orders and Payments Order Acceptance: All orders are subject to availability and acceptance by Kaldees Ltd. We reserve the right to refuse or cancel orders at our discretion. Pricing and Payment: Prices are listed in USD, British Pounds and other currencies. We accept payments through Paypal, Stripe, Shop Pay, GooglePay, ApplePay, Credit Card, Debit Card and many others. By providing payment information, you represent that you are authorized to use the payment method. Taxes and Duties: Customers are responsible for any applicable taxes, customs duties, or fees associated with international orders. Order Cancellation: Once an order is placed, it cannot be modified or cancelled.. 4. Shipping and Delivery For details on shipping times, costs, and policies, please refer to our Shipping and Delivery Policy page. 5. Returns and Refunds Our return and refund policies are outlined in our Return Policy Page. By making a purchase, you agree to the terms stated therein. 6. Intellectual Property Ownership: All content on the Website, including text, graphics, logos, images, and software, is the property of Kaldees Ltd. or its licensors and is protected by copyright, trademark, and other applicable laws. Restrictions: You may not reproduce, distribute, modify, or use our content for commercial purposes without our express written permission. 7. Limitation of Liability To the fullest extent permitted by law: Kaldees Ltd. shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the Website, products, or services. Kaldees Ltd. makes no warranties, express or implied, regarding the Website’s functionality, accuracy, or availability. 8. Indemnification You agree to indemnify and hold harmless Kaldees Ltd., its affiliates, and employees from any claims, damages, or liabilities resulting from your breach of these Terms or your use of the Website. 9. Privacy Policy Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information. 10. Governing Law and Dispute Resolution Governing Law: These Terms and any disputes arising from your use of the Website or purchases shall be governed by the laws of the United Kingdom, without regard to conflict of laws principles. Dispute Resolution: In the event of a dispute, you agree to attempt resolution through good-faith negotiation. If a resolution cannot be reached, disputes may be submitted to arbitration or the courts of the United Kingdom, as determined by Kaldees Ltd. 11. Termination We reserve the right to suspend or terminate your access to the Website if you breach these Terms or engage in prohibited conduct. 12. Contact Information For questions or concerns regarding these Terms and Conditions, please contact us: Kaldees Ltd. Email: contact@kaldees.com Phone: +447428594865 Address: 85 Great Portland Street, First Floor, London W1W 7LT By using our Website or making a purchase, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for shopping with Kaldees Ltd.!

Policies

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