Frequently Asked Questions (FAQ)

General Questions

What is a prefab home?

A prefab (prefabricated) home is built in a factory-controlled environment and shipped to the customer’s location for final setup. This process helps improve quality control, reduce construction waste, and shorten production timelines.

What types of homes do you sell?

We specialize in prefab homes, tiny homes, modular cabins, and compact living solutions designed for residential, vacation, rental, and commercial use.

Where are your homes manufactured?

Our tiny homes and prefab units are manufactured at our dedicated production facility in China. All orders are shipped directly from our manufacturing facility to customers worldwide.

Are your homes customizable?

Yes. Depending on the model, customers can choose from different layouts, finishes, colors, and upgrade options.

Do you have a showroom?

At the moment, we unfortunately do not have a public showroom available for visits. However, we provide detailed photos, videos, specifications, and customer support to help buyers make informed decisions.


Company & Trust

Where is your company registered?

We are a legally registered company in Wyoming, USA.

How can I be sure my payment is safe?

We operate under a registered business and use only official payment channels linked to our company name. Payments are made to our official company bank account under our registered business name. This means payments are processed through verified banking systems and not through personal accounts.

To ensure complete transparency, every transaction is recorded and traceable. For customers paying by card, additional protection such as chargeback rights may also be available through their bank.

Can I verify your business?

Yes. Customers are welcome to request company registration details and business documentation for verification purposes.


Pricing & Payments

Do you offer financing?

At this time, we do not offer financing or payment plans.

What payment methods do you accept?

We accept secure card payments and bank transfers.

What is included in the price?

Pricing generally includes the prefab structure and the standard features listed for the selected model. Shipping, taxes, and import duties are already included in the total shown at checkout.

Are there any hidden fees?

No. Customers can view the total shipping cost directly at checkout, and all applicable taxes and duties are included in the final checkout price.


Shipping & Delivery

Do you ship worldwide?

Yes. We ship our prefab homes, tiny homes, and cabins worldwide directly from our manufacturing facility.

Can I check shipping costs before ordering?

Yes. Customers can check shipping costs directly at checkout before completing their purchase.

Are taxes and import duties included?

Yes. All applicable taxes and import duties are already included in the total amount displayed at checkout.

How long does delivery take?

Estimated delivery timelines are displayed directly at checkout before the order is completed.

Will I need equipment for unloading?

Yes. Depending on the model and delivery location, customers may need a forklift and/or crane to unload the home at the time of delivery.

Do you handle installation?

No. We only manufacture and deliver the homes. Customers are responsible for installation, foundation work, utility connections, and local setup.

Will I need local contractors?

In most cases, yes. Customers typically hire local contractors for installation, foundation preparation, electrical connections, plumbing, and permits.

What do I need before delivery?

Customers should prepare the installation site, foundation, permits, and access for unloading before the home arrives.


Permits & Regulations

Do I need permits for a tiny home or prefab cabin?

Permit requirements vary by country, state, and local municipality. Customers are responsible for checking local zoning laws and building regulations before placing an order.

Are your homes built to international standards?

Our homes are manufactured using quality-controlled production processes and can be customized to meet certain regional requirements where applicable.

Can your homes be used as guest houses or rental units?

Yes. Many customers use our prefab homes as vacation rentals, backyard guest houses, offices, farm stays, or Airbnb-style accommodations, subject to local regulations.


Utilities & Features

Do the homes include plumbing and electrical systems?

Most models can include pre-installed plumbing and electrical systems depending on the selected configuration.

Are your homes insulated?

Yes. Our homes are designed with insulation suitable for various climate conditions.

Can insulation be customized for tiny homes, prefab homes, or cabins in harsh weather conditions?

Yes, insulation can be fully customized for tiny homes, prefab homes, and cabins, especially for harsh weather conditions. You can contact us to discuss your location and requirements, and we will recommend insulation options designed to improve comfort, durability, and energy efficiency.

Can the homes be used off-grid?

Many models can be adapted for off-grid living with solar systems, water tanks, and alternative utility solutions.

Are appliances included?

Included appliances and features vary by model and package selection.


Orders & Support

How do I place an order?

You can browse available models and complete your order directly through our website checkout process.

Can I track my shipment?

Yes. Shipping updates and tracking information will be provided once your order has been dispatched.

What if my home arrives damaged?

If there is any shipping damage, customers should report it immediately upon delivery with photos and documentation so our team can assist with the claim process.

Do you provide after-sales support?

Yes. Our support team is available to assist customers with product questions, shipping updates, and general guidance after purchase.