Shipping & Delivery

At Kaldees Ltd., we strive to provide reliable and timely delivery for all orders placed through our website. We are committed to ensuring your products arrive safely and within the estimated delivery window.

1. Shipping Processing Time

  • Order Processing: Orders are typically processed within 2-5 business days after payment confirmation. During peak times, processing may take slightly longer. Once your order is processed, you will receive an email with tracking information.
  • Business Days: Please note that we process orders Monday through Friday, excluding weekends and public holidays.

2. Delivery Times

We ship to customers worldwide, and delivery times vary based on your location and the shipping method selected. Below are estimated delivery times for different regions:

  • United States: 10-14 business days
  • United Kingdom & Europe: 8-14 business days
  • Australia & New Zealand: 10-15 business days
  • Canada: 10-14 business days
  • Rest of the World: 10-20 business days

Note: Delivery times are approximate and can vary depending on customs, weather conditions, and other factors outside our control. For remote or rural locations, please allow additional time for delivery.

3. Shipping Costs

Shipping costs are calculated at checkout and depend on the shipping method chosen, destination, and order size. Occasionally, we may offer free or discounted shipping as part of special promotions.

4. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to check your order status and estimated delivery date. Please note that tracking information may take a few days to be updated after dispatch.

5. Delayed or Lost Packages

If you experience a delay beyond the estimated delivery time, please contact our Customer Support team at contact@kaldees.com, and we will assist in locating your package. While we make every effort to ensure timely delivery, Kaldees Ltd. is not responsible for delays caused by factors outside our control, including customs delays, natural disasters, or holidays.

6. Customs, Duties & Taxes

Orders shipped internationally may be subject to import duties, taxes, and customs fees. These charges vary by country and are the customer’s responsibility. Please check with your country’s customs office to determine any potential charges before placing an order.

7. Incorrect Address Information

Please ensure that all shipping details are accurate when placing your order. Kaldees Ltd. is not responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your address, please contact us as soon as possible at contact@kaldees.com before your order is processed.

8. Order Cancellations & Changes

Once an order is placed, we work to process it quickly. If you need to cancel or make changes to your order, please contact our Customer Support team within 24 hours of placing the order. After this period, we may be unable to make adjustments, as your order may already be in processing or shipped.

9. Questions or Concerns

For any questions about our Shipping and Delivery policy, please reach out to us at:

Kaldees Ltd. Customer Support
Email: contact@kaldees.com
Phone: USA (+1)2123472501
              UK (+44)7428594865

Thank you for choosing Kaldees Ltd. We are committed to providing you with a positive shopping experience and will do our best to ensure your order reaches you promptly.